Terms of Service

(a) “Service” means the BookWorkz publishing workflow platform, including the web application, any documented interfaces, and the documentation and support we provide with it.

(b) “Organization” means a workspace within the Service, together with its members, projects, manuscripts, and settings.

(c) “Customer Content” means all manuscripts, outlines, notes, comments, character and story materials, cover and interior assets, metadata, and other content that you or your Users upload to, create in, or generate through the Service.

(d) “User” means any individual you authorize to access the Service through your Organization, including admins, editors, writers, viewers, and any contractor or freelancer you invite.

(e) “AI Features” means the optional artificial-intelligence functionality within the Service, described in Section 5.

(f) “Credits” means the unit in which AI Feature usage is metered, described in Section 10.

(g) “Plan” means the subscription tier you have selected, together with its seat entitlements, monthly Credit grant, and price, as published on our pricing page or as separately agreed in an order form.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service during your subscription term, for your internal business purposes and for the publishing operations of your Organization. The Service is provided as a hosted service. We do not deliver software to you, and nothing in these Terms transfers any copy of the Service to you. We may modify, improve, or discontinue features of the Service from time to time; we will not materially reduce core functionality of your Plan during a paid term without notice under Section 22.

You are responsible for the accuracy of your account information, for the security of your credentials, and for all activity that occurs under your Organization. You must ensure that every User complies with these Terms, and you are responsible for their acts and omissions as if they were your own. Accounts are personal to the individual; credentials may not be shared between people. You must notify us promptly of any unauthorized access or use. Users must be at least 18 years old, or the age of majority in their jurisdiction if higher.

4.1 You own it. As between you and us, you retain all right, title, and interest in and to Customer Content, including all intellectual property rights in it. We claim no ownership of your manuscripts or any other Customer Content.

4.2 The license we take. You grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, reformat, and process Customer Content solely to the extent necessary to provide, secure, maintain, and support the Service for you, and to perform the functions you direct — for example, rendering an EPUB, generating a print PDF, displaying a chapter to a User you have invited, or transmitting text to a model provider when you run an AI Feature. This license exists only to operate the Service. It ends when the relevant Customer Content is deleted, subject to the retention provisions in Section 15.

4.3 What we will not do with it. We do not sell Customer Content. We do not use Customer Content to train, fine-tune, or improve any machine-learning model, and we do not authorize any subprocessor to do so on our behalf. We do not use Customer Content for advertising. We do not publish, distribute, or make Customer Content publicly available except where you affirmatively direct us to — for example, by publishing a public book link. Our commitments regarding the model providers that process AI requests are stated in Section 5.2; the independent practices of our service providers are governed by their own terms, which we identify in the Privacy Policy.

4.4 Your responsibility for it. You represent and warrant that you hold all rights necessary to upload and process Customer Content through the Service, and that Customer Content and its use through the Service do not infringe or misappropriate the rights of any third party or violate any law.

5.1 Off by default. AI Features are disabled unless an admin of your Organization deliberately enables them. While disabled, no AI Feature runs, and no Customer Content is transmitted to any model provider for AI processing. An admin may disable AI Features again at any time; doing so does not affect Customer Content already created.

5.2 How processing works. We do not operate our own machine-learning models. When a User runs an AI Feature, the relevant portion of Customer Content — which, for a whole-manuscript action, means the manuscript — is transmitted to a third-party AI model provider, processed, and returned. Every model provider we use is identified in our Privacy Policy, and where we reach one through a routing service, both are identified there. Under our agreements with these providers, that content is used only to fulfill the request and is not used to train or improve any model.

5.3 Output. We claim no ownership of, and take no license in, output generated for you by an AI Feature. As between you and us, such output is Customer Content.

5.4 Human authorship. In several jurisdictions, material generated by artificial intelligence without meaningful human authorship may not be eligible for copyright protection. This is a question of law, not a policy of ours. You are responsible for determining what use of AI Features is appropriate for your business and for any disclosure obligations that apply to you, including those imposed by retailers, distributors, or contracts with authors.

5.5 No warranty of output. AI output may be inaccurate, incomplete, or unsuitable. It is not editorial, legal, or professional advice. You are responsible for reviewing output before relying on or publishing it.

You will not, and will not permit any User or third party to:

(a) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, or underlying methods of the Service, except to the extent this restriction is prohibited by applicable law;

(b) attempt to extract, elicit, reconstruct, or publish any prompt, template, model instruction, system message, or configuration used in any AI Feature, including by instructing a model to disclose its own instructions;

(c) access the Service by any automated means outside a documented interface, or scrape, crawl, harvest, or bulk-collect data from the Service;

(d) use the Service, or any information obtained from it, to build or assist any third party in building a product or service that competes with the Service;

(e) conduct or publish any benchmark, performance test, or comparative analysis of the Service without our prior written consent;

(f) circumvent or attempt to circumvent any seat limit, Credit limit, spending ceiling, rate limit, access control, or other technical restriction in the Service;

(g) resell, sublicense, rent, lease, or provide the Service to third parties as a service bureau, except that you may invite contractors and freelancers as Users of your own Organization to work on your own titles; or

(h) remove, obscure, or alter any proprietary notice in the Service.

You will not use the Service to store, process, or distribute content that is unlawful, infringing, defamatory, or that depicts the sexual exploitation of minors; to transmit malware; to interfere with the integrity or performance of the Service; to gain unauthorized access to any system or to another Organization’s data; or in violation of any applicable law, export control, or sanctions regime. We may remove or disable access to content that we reasonably believe violates this Section or exposes us to liability.

Email and subscriber lists. Where the Service is used to send email to recipients you supply, you will send only to recipients who have given verifiable, confirmed opt-in consent to receive that email from you. Where a list was collected outside the Service, you warrant that every address on it gave direct, confirmed opt-in consent to receive email from you, that you hold records sufficient to substantiate that consent, and that the list has not been purchased, rented, leased, scraped, harvested, or appended. We do not confirm consent on your behalf for addresses you import, and importing an address does not create a record of consent. Addresses collected through a signup form hosted by the Service are confirmed by us before they can be sent to. You will not upload, import, or send to any list that was purchased, rented, leased, scraped, harvested, appended, or otherwise obtained without the recipient’s direct consent, and you will not send to addresses obtained through a third party’s list. You will honor every unsubscribe request promptly and will not re-add an address that has unsubscribed. You are responsible for compliance with all laws applicable to your sending, including the CAN-SPAM Act, Canada’s Anti-Spam Legislation, and the GDPR and ePrivacy Directive where applicable. We may suspend or terminate sending for any Organization whose bounce or complaint rates threaten the deliverability of the Service for other customers, and we may require you to substantiate the provenance of any list before it is used.

This paragraph was added on August 18, 2026 and amended on August 25, 2026. It takes effect in full on September 24, 2026 following the notice period in Section 22.

The non-public elements of the Service are our confidential information, including unreleased features, prompt libraries and templates, model instructions and configuration, Credit calibration methods, security architecture, and any pricing or terms negotiated outside our published price list. You will not disclose them to any third party and will use them only to use the Service. Customer Content is your confidential information, and we will protect it as described in Section 4 and in our Privacy Policy. Each party may disclose the other’s confidential information where compelled by law, provided it gives prompt notice where legally permitted and discloses only what is required. Any separate nondisclosure agreement between us supplements rather than replaces this Section.

9.1 Subscription fees. Plan fees are charged in advance on a recurring basis and are stated in US dollars. Except as required by law or expressly stated in these Terms, fees are non-refundable and payments are noncancelable for the period already paid. Nothing in these Terms limits any non-waivable right you have as a consumer under the law of your country or state of residence, including any statutory cancellation or cooling-off right; where such a right applies, it prevails over this Section to the extent of the conflict. Payment is processed by our payment processor; we do not receive or store your full card details.

9.2 Seats. Each Plan includes a stated number of admin and contributor seats. Viewer access is unlimited on all paid Plans. Seat limits are enforced by the Service. Additional seats may be purchased where your Plan permits, at the add-on prices published on our pricing page, and are billed for the remainder of your current billing period and thereafter on renewal.

9.3 Upgrades and downgrades. Upgrades take effect immediately, with a prorated charge for the remainder of the current period. Downgrades take effect at your next renewal. If a downgrade would leave you above the seat limit of the lower Plan, you must reduce Users before the downgrade takes effect; otherwise the Service may restrict access for Users above the limit.

9.4 Price changes. We may change our published prices on at least thirty (30) days’ notice before the start of your next billing period. Continuing to use the Service after the change takes effect constitutes acceptance. If you do not accept, you may cancel under Section 15 before renewal.

9.5 Taxes. Fees exclude taxes. You are responsible for all sales, use, VAT, GST, and similar taxes, excluding taxes on our net income. Taxes are calculated at checkout where applicable.

9.6 Late payment. If a payment fails, we may retry it, may suspend the Service under Section 14, and may charge interest on overdue amounts at the lesser of 1.5% per month or the maximum rate permitted by law.

10.1 What Credits are. AI Feature usage is metered in Credits and is billed separately from your subscription. The Credit cost of each AI action is published before you run it. Export and formatting are never metered: producing DOCX, EPUB, and print PDF output costs no Credits on any Plan.

10.2 Monthly grant. Each paid Plan includes a monthly Credit grant. Granted Credits reset at the start of each billing period and do not roll over. Granted Credits have no cash value and are not refundable or transferable.

10.3 Purchased Credits. You may purchase additional Credits in packs. Purchased Credits roll over between billing periods and do not expire while your account remains active. Purchased Credits are non-refundable and have no cash value. On termination, unused Credits are forfeited and are not redeemable for cash.

10.4 Order of consumption and ceilings. AI actions consume granted Credits before purchased Credits. Admins may set a monthly spending ceiling. Automatic top-up is off unless an admin enables it. If your balance is insufficient, AI actions pause; the rest of the Service continues to operate.

10.5 Changes to Credit costs. The Credit cost of an AI action reflects our underlying model costs and may change. We will give at least thirty (30) days’ notice of any increase to the Credit cost of a published action, or to the price of a Credit pack.

Any lifetime discount, founding-member rate, promotional rate lock, or negotiated price lock applies solely to subscription and seat fees. It does not apply to Credit pack pricing or to the Credit cost of any AI action, both of which we may change under Section 10.5 regardless of any rate lock. This exclusion applies notwithstanding anything to the contrary in any promotional material, order form, or program terms.

12.1 Trial terms. Unless we state otherwise at signup, a trial runs for fourteen (14) days on the Plan you select and includes a fixed allowance of trial Credits. The trial period, Plan, and Credit allowance are disclosed to you at signup. Those disclosed terms govern your trial.

12.2 No automatic charge. A trial does not automatically become a paid subscription, and no payment method is required to begin one. When the trial period ends, access to the Service is limited until you subscribe to a paid Plan through the billing portal in your account settings. You will not be charged unless and until you choose to subscribe.

12.3 Ending a trial. You may stop using the Service at any time during a trial. Because no payment method is collected, there is nothing to cancel and no charge to avoid.

12.4 Eligibility and abuse. Trials are limited to one per customer. You may not begin a second trial by creating an additional account or Organization, using a different email address, or acting through an affiliate or related entity, and we may treat such accounts as a single customer. We may decline, shorten, modify, or revoke a trial at any time, and may require identity verification before granting one. We may refuse a trial to any person who has previously had an account terminated for breach.

12.5 Credits and data. Unused trial Credits expire when you subscribe; your first monthly grant is issued fresh at that point. Trial Credits have no cash value and are not refundable or transferable. If a trial ends without a subscription, we will retain your Customer Content for thirty (30) days so you may export it or resume, after which we may delete it.

12.6 No warranty. Trial access is provided “as is,” is excluded from any service commitment, and may be modified or withdrawn.

We may make pre-release, beta, or pilot features available. They are provided for evaluation, may be changed or withdrawn at any time, are excluded from any service commitment, and are provided without warranty of any kind. Your use of them is at your own risk.

We may suspend your access to the Service, in whole or in part, if (a) your payment is past due, (b) we reasonably believe you or a User has breached Section 6 or Section 7, (c) your use poses a security risk or threatens the integrity or performance of the Service, or (d) suspension is required by law. Except where immediate suspension is necessary, we will give notice and a reasonable opportunity to cure. Suspension for non-payment does not relieve you of the obligation to pay fees accrued.

15.1 Term. These Terms begin when you first accept them and continue until your subscription is terminated. Subscriptions renew automatically for successive periods unless canceled before renewal.

15.2 Cancellation by you. You may cancel at any time through the billing portal. Cancellation takes effect at the end of the current billing period. You retain access until then, and you will not be charged again.

15.3 Termination by us. We may terminate for your material breach if the breach is not cured within thirty (30) days of notice, or immediately for a breach of Section 6 or Section 7, non-payment persisting more than thirty (30) days after suspension, or if required by law.

15.4 Export. While your account is active, and for at least thirty (30) days after termination or expiry, you may export Customer Content from the Service in DOCX, EPUB, and print-ready PDF formats. We will not withhold export as leverage in a payment dispute.

15.5 Deletion. After the export window closes, we will delete or irreversibly anonymize Customer Content within ninety (90) days, except where retention is required by law or where copies persist in routine encrypted backups, which are overwritten on our ordinary backup cycle. Deletion timing and the backup cycle are described in the Privacy Policy.

15.6 Survival. Sections 4.4, 6, 8, 10.3, 15.4 through 15.6, 16, and 17 through 25 survive termination.

The Service, and all software, designs, interfaces, workflows, templates, prompt libraries, documentation, trademarks, and other materials comprised in it, are and remain our exclusive property and that of our licensors. Except for the limited right of access in Section 2, no rights are granted to you by implication, estoppel, or otherwise. “BookWorkz” and our logos are our trademarks; you may not use them without our prior written consent.

If you send us suggestions, comments, bug reports, or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use and incorporate it without restriction or obligation to you. Feedback is not your confidential information.

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” AND WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT AI OUTPUT WILL BE ACCURATE OR SUITABLE.

You are responsible for maintaining your own copies of Customer Content; the export function in Section 15.4 exists for that purpose.

19.1 By you. You will defend, indemnify, and hold us harmless from any third-party claim, and any resulting loss, damage, cost, or expense including reasonable legal fees, arising out of (a) Customer Content, including any claim that it infringes or misappropriates a third party’s rights or violates a publishing, distribution, or author agreement; (b) your or a User’s breach of Section 6 or Section 7; or (c) your violation of applicable law.

19.2 By us. We will defend you against any third-party claim that the Service, as provided by us and used in accordance with these Terms, infringes a US copyright, trademark, or trade secret, and will pay damages finally awarded or agreed in settlement, subject to the limitation in Section 20. This obligation does not apply to claims arising from Customer Content, from AI output, from your combination of the Service with anything not supplied by us, or from your use of the Service in breach of these Terms. If the Service becomes, or we believe it may become, the subject of such a claim, we may procure the right to continue, modify the Service, or terminate the affected subscription and refund fees prepaid for the unused portion of the term; exercising any of these options discharges this obligation. This Section states our entire liability and your sole and exclusive remedy for any claim of intellectual property infringement.

19.3 Procedure. The indemnified party must give prompt notice, allow the indemnifying party to control the defense, and provide reasonable cooperation. No settlement imposing liability or admission on the indemnified party may be made without its consent.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOST OR CORRUPTED DATA, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, AND INCLUDING OUR OBLIGATIONS UNDER SECTION 19.2, WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID OR OWED TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$2,000.

All claims are aggregated against that single cap; multiple claims do not enlarge it. The limits in this Section do not apply to: (i) your obligation to pay fees when due; (ii) your indemnification obligations under Section 19.1, which are not subject to any cap; (iii) your breach of Section 6 or Section 7; or (iv) any liability that cannot be limited or excluded under applicable law, including any non-waivable consumer right. The parties agree that these limits reflect a reasonable allocation of risk given the fees charged, that our pricing is set in reliance on them, and that they are a basis of the bargain.

You may not assign or transfer these Terms, in whole or in part, without our prior written consent. We may assign these Terms, without your consent and without notice, to a successor in connection with a merger, reorganization, acquisition, change of control, or sale of all or substantially all of our assets or of the business to which these Terms relate, including a transfer to a newly formed affiliate holding the BookWorkz business. These Terms bind and benefit the parties and their permitted successors and assigns. Any attempted assignment in violation of this Section is void.

We may update these Terms. For changes that materially and adversely affect you, we will give at least thirty (30) days’ notice by email to your account admins and by notice within the Service before the change takes effect. Other changes take effect when posted. The “last updated” date at the top reflects the current version. If you do not accept a material change, your remedy is to cancel before it takes effect; continued use after that date constitutes acceptance.

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules, and excluding the UN Convention on Contracts for the International Sale of Goods. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Manatee County, Florida, and waive any objection to that venue. Each party waives any right to a jury trial and to participate in any class or representative proceeding. Nothing in this Section prevents either party from seeking injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

The parties are independent contractors; nothing here creates a partnership, joint venture, agency, or employment relationship. Neither party is liable for delay or failure caused by events beyond its reasonable control. Notices to you are effective when sent to the email address on your account; notices to us must be sent to admin@bookworkz.tech. No waiver is effective unless in writing, and no waiver of one breach waives another. If any provision is held unenforceable, it will be modified to the minimum extent necessary and the remainder will stay in force. You may not export or use the Service in violation of US export control or sanctions laws. There are no third-party beneficiaries.

These Terms, together with the documents identified below, constitute the entire agreement between the parties regarding the Service and supersede all prior proposals, marketing materials, and understandings on that subject. In the event of conflict, the following order of precedence applies:

(a) a signed order form or enterprise agreement between the parties, if any;

(b) a nondisclosure agreement executed between the parties, as to the confidentiality obligations it covers;

(c) a Data Processing Addendum executed or incorporated between the parties, as to the processing of personal data;

(d) these Terms;

(e) the Privacy Policy; and

(f) the pricing page, as to Plan fees, seat entitlements, published Credit costs, and Credit pack prices in force at the time of your order.

For the avoidance of doubt, acceptance of these Terms does not terminate, supersede, or narrow any nondisclosure agreement previously executed between the parties, which continues in force according to its own terms alongside Section 8.

The AI and data page published at /ai-policy is explanatory. It is written to describe, in plain language, the commitments made binding by Section 4, Section 5, and the Privacy Policy, and it creates no rights or obligations beyond those documents. Where it and these Terms differ, these Terms govern.